Although a turnkey integration is available for email based notifications, organizations may wish to send notifications to other platforms in use internally.
This recipe documents how organizations can customize the "Alert Manager" system addon configuration and send the alerts to Opsgenie by Atlassian
Follow the steps described below to create a customized Alert Manager configuration for use with Ops Genie.
Go to Infrastructure -> Addons
Create a new addon with using "Customize System Addon" option.
Create a new version for the custom system Alert Manager addon.
Download the default configuration manifest.
Add the custom receiver for Opsgenie to the "receivers" section of the configuration with "api_key" from the Integration Key from the configure Opsgenie step.
Once there are alerts generated in the clusters, you should see the notifications in your Opsgenie service integration activity. An illustrative example is shown below