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Whitelabeling

Overview

Every partner can be optionally white labeled. Service Providers can acquire, manage and support their end customers and may wish to provide a branded experience for their customers.


Punch List

In order to provide a white-labeled experience, a partner needs to provide the following punch list.

Item Description
Name Brand/Name of the Provider's Product/Service
Logo Official logo that will be displayed to end users
Notification Email Address The email address that will be used for notifications from the SaaS Controller
Helpdesk Email Address The email address that will be shown to your end customers
Host Name for App Console The hostname that will be used for the Application Console that end customers will use. For example, "app-console.provider.com"
Host Name for Ops Console The hostname that will be used for the Ops Console that end customers will access. For example, "ops-console.provider.com"
TLS Info for Domain The Certificate, Private Key and CA Certificate Chain for the provider's domain. For example, "provider.com"
TLS Info for Application Console The Certificate, Private Key and CA Certificate Chain for the Application Console. For example, "https://app-console.provider.com"
TLS Info for Ops Console The Certificate, Private Key and CA Certificate Chain for the Ops Console. For example, "https://ops-console.provider.com"
Copyright Enable or Disable
Copyright Text If enabled, text Will be displayed to end customers
Terms of Service Enable or Disable
Terms of Service URL If enabled, URL will be displayed
Self Service Sign Up Enable or Disable. If enabled, users can sign up for an Org/Tenant such as Trials
Documentation URL Should the product documentation URL be whitelabeled?