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Operator Runbook

This document captures some common operational checks that can be performed for troubleshooting. The typical failure scenarios are listed below.

Issue Likely Cause Resolution
No tenant networks Naming mismatch Verify site/DC name
Hypervisors missing Missing tag Add vmaas-node-onboarding=true
Storage unreachable Missing VPC tag Fix storage VPC tagging

Verify Inventory Sync

Confirm server names match between Rafay and Netris. Validate netris-id and netris-template tags


Verify Network Creation

Check tenant server cluster in Netris. Confirm North–South vNets exist and validate whether the VRFs are visible in Rafay.


Storage Issues

Confirm storage VPC tags and validate VPC peering status